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FREQUENTLY ASKED QUESTIONS
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-Physical hardware kits/tools can be returned within 30 days of receipt.
They must be unopened and unused.
-If you are returning a product due to an error on our part, we will refund the item and shipping. You must c
ontact us at
before you send anything to receive instructions. I will be in touch asap.
-We cannot issue refunds for digital products such as PDF patterns or for printed patterns
-Due to health codes we are not able to issue refunds for masks/mask kits, custom orders, or cut fabric.